HP Install and Startup Service for ProLiant Storage Server - U9521E
This service provides for the unpacking, installation, and basic configuration of your higher-performance HP ProLiant storage server (network attached storage, [NAS]) devices. NAS clustering is also included when appropriate. This service begins with verification that you have completed all prerequisite worksheets. HP will perform the physical unpacking, installation, initialization, and basic configuration of the NAS appliance. Load-balancing and failover functionality will be enabled where available. If the storage server is sold as dedicated NAS storage, internal NAS storage and external storage are connected and basic logical unit number (LUN) configuration is completed. SAN connected storage is also connected. If a NAS cluster is desired (and appropriate cluster components are purchased), the installation and configuration of the cluster service are also performed. The NAS functionality will then be validated through the creation and verification of a sample file share. A sample file data copy, or snapshot, is also created.
An HP service specialist will schedule the delivery of the service at a time mutually agreed upon by HP and the Customer, which shall be during local HP standard business hours excluding HP holidays, unless otherwise agreed by HP. Any services provided outside of HP standard business hours may be subject to additional charges. Deployment activities will include: HP will run the appropriate installation verification tests required for this service. Additional testing will be performed to verify that the newly created file share and the file share data copy are accessible from a client. If clustering has been purchased, that functionality is also verified.
This service is available from 8am-5pm on standard business days (excluding HP holidays).
HP Install and Startup Service for ProLiant Storage Server - U9521E
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General
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Response Time
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Best Effort
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Response Type
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Onsite
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Service Hours
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9x5 (Excludes Holidays)
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Service Included
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Installation
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Service Included
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Configuration
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Service Included
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Unpack
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Service Plan Type
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Servers
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Timeline for Purchase
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Time of Hardware Purchase
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Contents
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Service plan agreement documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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HP Install and Startup Service for ProLiant Storage Server - U9521E
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