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IBM 3-Year 9x5 4 Hour IOR ServicePac for Servers

More From: IBM

Item #: 8854271

Mfr. Part#: 51J9099

Availability: On Order

Est. Ship: Call for Availability

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IBM 3-Year 9x5 4 Hour IOR ServicePac for Servers - 51J9099

Ensure you have the support you need for your business-critical systems. Warranty and Maintenance Options can enhance your hardwares base warranty support with increased levels of service. It also includes fast and convenient access to service support via phone or internet.

This 3 year ServicePac from IBM is available from 8am-5pm on standard business days with 4 Hour On-Site Response time.

General
Response Time	4 Hours
Response Type	Onsite
Response Type	Phone Support
Response Type	Repair
Service Hours	9x5 (Excludes Holidays)
Service Included	On-site
Service Included	Parts and labor
Service Included	Phone Support
Service Included	Repair
Service Included	Web support
Service Plan Type	Servers
Coverage Period	3 year(s)
Contents	Service plan documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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This 3-Year IBM ServicePac offers 9x5x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. Parts and labor are included.IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and...