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HP 1 Year Post Warranty Next Business Day Hardware Support for Proliant ML330 G3

More From: HP/Compaq

Item #: 8853446

Mfr. Part#: UF424PE

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

HP 1 Year Post Warranty Next Business Day Hardware Support for Proliant ML330 G3 - UF424PE

Once the Customer has placed a service request via a designated HP support telephone number, HP will work with the Customer during the coverage window to isolate the hardware problem and to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support tools (where avail.) to access covered products, or HP may use other means available to facilitate remote problem resolution. For technical hardware issues that cannot, in the HP judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition.

HP will provide HP-supported parts and materials necessary to maintain the covered hardware product in operating condition, including parts and materials for available and recommended engineering improvements. Replacement parts are new or functionally equivalent to new in performance. Replaced parts become the property of HP. The coverage window specifies the time during which the described services are delivered onsite or remotely. Onsite response time specifies the period of time that begins when the initial service request is received and logged with HP and ends when the HP authorized representative arrives at the Customer's site within the coverage window.

This service is available from 8am-5pm on standard business days (excluding HP holidays) w/ next business day on-site response.

General
Coverage Period	1 year(s)
Coverage Starts	After Base Warranty
Response Time	Next Business Day
Response Type	Onsite
Response Type	Phone Support
Response Type	Repair / Replace
Service Hours	9x5 (Excludes Holidays)
Service Included	Repair
Service Included	Replacement
Service Included	Parts and labor
Service Included	Remote Support
Service Included	Remote monitoring
Service Included	On-site
Service Plan Type	Servers
Timeline for Purchase	During Base Warranty
Contents	Service plan agreement documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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