HP 1 Year Post Warranty Next Business Day Hardware Support for Proliant DL145 G2 - UF412PE
Once the Customer has placed a service request via a designated HP support telephone number, HP will work with the Customer during the coverage window to isolate the hardware problem and to remotely troubleshoot, remedy, and resolve the problem with the Customer. Prior to any onsite assistance, HP may initiate and perform remote diagnostics using electronic remote support tools (where avail.) to access covered products, or HP may use other means available to facilitate remote problem resolution. For technical hardware issues that cannot, in the HP judgment, be resolved remotely, an HP authorized representative will provide onsite technical support on covered hardware products to return them to operating condition.
This service is available 8am-5pm on standard business days (excluding holidays) w/ next business day on-site response.
HP 1 Year Post Warranty Next Business Day Hardware Support for Proliant DL145 G2 - UF412PE
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General
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Coverage Period
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1 year(s)
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Service Plan Type
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Servers
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Response Type
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Onsite
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Response Time
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Next Business Day
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Coverage Starts
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After Base Warranty
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Timeline for Purchase
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During Base Warranty
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Service Included
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On-site
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Service Included
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Parts and labor
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Service Included
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Replacement
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Service Included
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Repair
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Service Included
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Remote Support
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Service Included
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Remote monitoring
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Service Hours
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13x5
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Contents
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Service agreement documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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1 Year
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Warranty - Parts
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1 Year
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HP 1 Year Post Warranty Next Business Day Hardware Support for Proliant DL145 G2 - UF412PE
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=8840653#BVSecondaryCustomerRatings