4-Year ThinkPlus Onsite Repair 9x5 Next Business Day Service for ThinkCentre/NetVista - 41C9194
This 4-Year ThinkPlus onsite repair plan offers 9x5xNext Business Day service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.
Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.
The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.
4-Year ThinkPlus Onsite Repair 9x5 Next Business Day Service for ThinkCentre/NetVista - 41C9194
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General
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Service Plan Type
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Desktops
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Coverage Starts
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Day One
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Coverage Period
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4 year(s)
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Response Type
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Onsite
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Response Type
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Repair / Replace
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Service Hours
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9x5 (Excludes Holidays)
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Timeline for Purchase
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Time of Hardware Purchase
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Service Included
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Remote monitoring
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Response Time
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Next Business Day
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Service Included
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Parts
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Service Included
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Labor
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Timeline for Purchase
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During Base Warranty
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Service Included
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Repair
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Compatibility Notes
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NetVista A40 / A40p 6578 NetVista M41 6790 NetVista M41 6792 NetVista M41 6794 ThinkCentre A50 8084 ThinkCentre A50 8147 ThinkCentre A50 8149 ThinkCentre M50 8185 ThinkCentre M50 8187 ThinkCentre M50 8189 NetVista M42 8301 NetVista M42 8303 NetVista M42 8305 NetVista M42 8307 NetVista S42 8319
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Contents
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Service plan, documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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4 Years
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Warranty - Parts
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4 Years
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4-Year ThinkPlus Onsite Repair 9x5 Next Business Day Service for ThinkCentre/NetVista - 41C9194
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=5796984#BVSecondaryCustomerRatings