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SMARTnet IPS Advanced Replacement 7x24x2-Hour Service (SU4)

More From: Cisco

Item #: 8599863

Mfr. Part#: CON-SU4-SMS-1000

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

SMARTnet IPS Advanced Replacement 7x24x2-Hour Service (SU4) - CON-SU4-SMS-1000

This service plan provides SMARTnet extended maintenance for your Cisco IPS equipment. Coverage includes leading edge services to extend and enhance the operation of your Cisco products. For common network issues or complex network problems, this support plan helps provide you with immediate access to vital information and assistance when you need it. Service is available with a 4-hour response time.

This plan offers Cisco IOS software support for improved security, increased performance, bandwidth management, new protocol support and greater interoperability. With software support, you'll gain support for installing new maintenance releases, patches or version updates of Cisco IOS software, which will enhance and extend the life of your Cisco devices. With around-the-clock global access to the Cisco Technical Assistance Center (TAC), Cisco TAC engineers help you resolve your network problems - support is available online or on the telephone. You'll also receive registered access to Cisco.com for powerful online tools and information.

This SMARTnet plan provides advance hardware replacement to expedite delivery of your replacement hardware to help maintain network operations and support your risk mitigation plans. In addition, you'll benefit from the added assurance of a trained field engineer who installs replacement parts at your site - a Cisco-trained field engineer will arrive within the next business day to install equipment.

General
Service Included	Technical support
Service Included	Software support
Service Plan Type	Enterprise Networking
Response Type	Onsite
Service Included	Web support
Service Included	Phone consulting
Service Included	Maintenance
Service Included	Installation
Service Included	Replacement
Service Hours	24x7
Response Time	2 Hours
Coverage Period	1 year(s)
Contents	Service documentation
Returns Policy	Due to manufacturer restrictions, all sales on this item are final.
Warranty - Labor	N/A
Warranty - Parts	N/A

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