CTO 3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for BL4xxc Server Blade - UK066E
This 3-Year HP CarePack provides 4-Hour 24x7 Same Day Hardware Support. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.
For issues that cannot be resolved remotely, an authorized HP Services representative arrives on-site within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.
Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.
CTO 3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for BL4xxc Server Blade - UK066E
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General
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Response Time
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4 Hours
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Service Hours
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24x7
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Service Plan Type
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Servers
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Coverage Period
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3 year(s)
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Response Type
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Onsite
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Response Type
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Phone Support
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Response Type
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Repair
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Service Included
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Remote monitoring
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Service Included
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Repair
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Service Included
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Replacement
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Service Included
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Technical support
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Service Included
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Parts and labor
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Service Included
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Remote Support
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Service Included
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On-site
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Service Included
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Phone Support
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Service Included
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Hardware support
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Contents
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Service plan documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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CTO 3-Year HP CarePack 4-Hour 24x7 Same Day Hardware Support for BL4xxc Server Blade - UK066E
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