3-Year Complete Care Plus Support - 95-0075
EqualLogic's Complete Care service coverage offers 24-hour priority online/telephone access, software maintenance and updates, and 4-hour onsite advance hardware replacement.
The EqualLogic Technical Support Center focuses on delivering rapid turn-around on customer requirements. Whether you need specific technical, hardware, or software assistance, your issue will be clearly identified and appropriately escalated to ensure rapid resolution and minimal business impact. This support plan provides hardware assistance through the coordination of field replaceable units from EqualLogic's worldwide service depots, with 4-hour onsite advance replacement. Software assistance coverage includes access to software maintenance releases and feature updates. EqualLogic does not require software license keys - instead, software updates are all-inclusive and simple to manage.
3-Year Complete Care Plus Support - 95-0075
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General
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Service Hours
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24x7
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Response Type
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Replacement
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Response Type
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Phone Support
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Service Plan Type
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Enterprise Networking
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Service Included
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Hardware replacement
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Service Included
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Parts
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Service Included
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Software Update
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Response Time
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4 Hours
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Service Included
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On-site
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Timeline for Purchase
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90 days
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Service Included
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Phone consulting
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Service Included
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Consulting
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Coverage Period
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3 year(s)
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Contents
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Service documentation
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Returns Policy
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Due to manufacturer restrictions, all sales on this item are final.
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Warranty - Labor
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3 Years
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Warranty - Parts
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3 Years
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3-Year Complete Care Plus Support - 95-0075
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