3-Year SunSpectrum Silver Support Warranty Upgrade for SunFire X4150 SHWN - IWU-B13-SD-3H
For low cost, yet incredibly comprehensive support, look to the SunSpectrum Silver Service Plan. Designed to deliver basic supportr during business hours, the Silver plan provides integrated, whole-system service for Sun hardware and the Solaris operating system. Balancing cost with service features, SunSpectrum Silver is the standard for systems hosting non-mission-critical applications.
SunSpectrum Silver coverage gives you all the essential services - going beyond most standard warranties by including features such as live call transfer, 4 hour onsite service, Solaris OS releases and on-demand updates, Web-based training, up to four times more on-line technical content, and system admin resources. Customers receive unlimited technical support 8:00 a.m. to 8:00 p.m. Monday through Friday.
Choose Silver if: You want expert technical support and immediate attention to urgent service requests; You want Sun's lowest priced whole-system support plan that includes on-site service; You only need service ad support during business hours; and/or You also want all the basics, from OS updates and online resources to support notification services.
3-Year SunSpectrum Silver Support Warranty Upgrade for SunFire X4150 SHWN - IWU-B13-SD-3H
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General
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Coverage Period
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3 year(s)
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Response Time
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4 Hours
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Response Type
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Onsite
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Response Type
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Phone Support
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Service Hours
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13x5
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Service Included
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Hardware support
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Service Included
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Software Update
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Service Included
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Technical support
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Service Included
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Web support
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Service Plan Type
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Servers
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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3-Year SunSpectrum Silver Support Warranty Upgrade for SunFire X4150 SHWN - IWU-B13-SD-3H
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