Print page E-mail page

1-Year IBM ServicePac EasyServ Depot Repair Post Warranty for Notebooks

More From: IBM

Item #: 411876

Mfr. Part#: 69P9380

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year IBM ServicePac EasyServ Depot Repair Post Warranty for Notebooks - 69P9380

This service contract provides out-of-warranty support in the form of EasyServ Depot Repair. A courier will pick up your equipment and deliver it to IBM's depot repair center. IBM's objective is to repair it within 12 hours of arrival (ThinkPads) or 5 business days (Point of Sale equipment). ThinkPads arriving at the depot in the morning are scheduled to be repaired and shipped back to you on the same day. Service is available during normal business hours, from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday, excluding IBM holidays.

General
Service Plan Type	Notebooks
Response Type	Repair / Replace
Coverage Period	1 year(s)
Coverage Starts	After Base Warranty
Service Hours	9x5 (Excludes Holidays)
Response Time	Best Effort
Service Included	Shipping
Service Included	Pick-up
Service Included	Labor
Service Included	Parts
Timeline for Purchase	During Base Warranty
Service Included	Delivery
Service Included	Depot Repair
Contents	Service documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	N/A
Warranty - Parts	N/A

Related to IBM Service Packs 1-Year IBM ServicePac EasyServ Depot Repair Post Warranty for Notebooks - 69P9380

IBM Service Packs FOR UNITS SOLD PRIOR TO 5-1-05! 2-Year IBM ServicePac EasyServ Depot Repair for Select Notebooks - 96P2074

IBM Service Packs FOR UNITS SOLD PRIOR TO 5-1-05! 5-Year IBM ServicePac EasyServ Depot Repair for Select ThinkPads - 69P9201

IBM Service Packs 4-Year IBM ServicePac IOR Onsite Repair 9x5xNBD for Select ThinkPads - 69P9198

4-Year IBM ServicePac IOR Onsite Repair 9x5xNBD for Select ThinkPads

IBM Server Service Packs 1-Year IBM ServicePac IOR 24x7x4-Hour Onsite Repair Service for xSeries Servers - 69P9408

This 1-Year IBM ServicePac offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....

IBM Server Service Packs 1-Year IBM ServicePac IOR 24x7x4-Hour Onsite Repair Post Warranty for xSeries Servers - 69P9400

This 1-Year IBM ServicePac post warranty offers 24x7x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the...

IBM Service Packs 1-Year IBM ServicePac IOR 24x7x2-Hour Onsite Repair Maintenance Agreement for Servers - 69P9516

This 1-Year IBM ServicePac offers 24x7x2 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within two hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.IBM performs hardware problem determination to the component level....

IBM Service Packs 1-Year IBM ServicePac IOR 24x7x4-Hour Onsite Repair Maintenance Agreement for Servers - 44J8727

IBM Server Service Packs 1-Year IBM ServicePac IOR 9x5x4-Hour Onsite Repair for xSeries Servers - 69P9403

This 1-Year IBM ServicePac offers 9x5x4 Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within four hours after remote problem determination is completed. IBM provides service from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday excluding IBM holidays. Parts and labor are...

IBM Server Service Packs 1-Year IBM ServicePac IOR 9x5xNext Business Day Onsite Repair Post Warranty for xSeries 300 - 69P9398

This 1-Year IBM ServicePac offers 9x5xNext Business Day Onsite Repair service. With this service plan, a service technician is scheduled to arrive at the customer's location for equipment repair within the next business day after remote problem determination is completed. IBM provides service from 8:00 a.m. to 5:00 p.m. in your local time zone, Monday through Friday excluding IBM holidays....