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3-Year SunSpectrum Gold Service Warranty Upgrade for StorEdge 3320 JBOD RAID Array

3-Year SunSpectrum Gold Service Warranty Upgrade for StorEdge 3320 JBOD/RAID Array

3-Year SunSpectrum Gold Service Warranty Upgrade for StorEdge 3320 JBOD RAID Array - W9D-SE3320-24-3G

Sun Microsystems, Inc.

Overview
Specs
3-Year SunSpectrum Gold Service Warranty Upgrade for StorEdge 3320 JBOD/RAID Array - W9D-SE3320-24-3G
    This agreement provides SunSpectrum Gold Service. Designed specifically for mission-critical systems, this plan provides integrated, whole-system support. This plan is perfect for customers looking for high-priority, around-the-clock service and support - it provides an approach that emphasizes prevention as well as rapid resolution.

    With 24x7 Telephone and Online Technical Support, you can contact Sun for assistance 24x7, with no limit on the number of incidents. Your calls and electronic service requests are transferred directly to the first available engineer - requests receive the highest priority and are eligible for accelerated escalation if a solution is not found quickly. You are entitled to one-stop ineroperability assistance with support from over 100 top IT vendors and joint service centers.

    This plan includes Hardware Service Coverage available from 8:00 a.m. to 8:00 p.m. Monday through Friday with a 2-hour onsite service response time. All replacement parts are Sun certified. Sun dispatches experienced field engineers who can also provide proactive part replacement in accordance with any Sun FCOs (field change orders).

    In addition, this plan offers access to Solaris OS releases, On-demand Solaris OS updates, online system admin resources, support notification resources, SunSpectrum eLearning Library and additional services for qualifying sites.

    Ordering Information

    Price: $3,654.30
    Status: On Order
    Est. Ship: Usually Ships in 2+ weeks
    Item #: 8351180
    Mfr Part #:
    W9D-SE3320-...
    Mfr Part #:
    W9D-SE3320-24-3G
     
     

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