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1-Year HP CarePack 6-Hour Call-to-Repair Hardware Support Post Warranty for ProLiant ML370 G3

More From: HP/Compaq

Item #: 8288993

Mfr. Part#: UF459PE

Availability: On Order

Est. Ship: Call for Availability

Keep availability high with responsive committed-repair-time service.

Overview

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1-Year HP CarePack 6-Hour Call-to-Repair Hardware Support Post Warranty for ProLiant ML370 G3 - UF459PE

This 1-Year HP CarePack post warranty offers 6-Hour Call-to-Repair Hardware Support as an extended service agreement. This cost-effective HP CarePack Service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities, repairing or replacing components or entire units as necessary. Coverage includes all required parts and materials.

Service coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. HP's 6-hour repair-time commitment states that HP commits to correcting hardware malfunctions in less than 6 hours from your initial call to the HP Response Center; available up to 50 miles from a primary HP support office. An 8-hour commitment applies for systems located within 51-100 miles of a primary HP support office. Coverage is available round-the-clock - service is available 24-hours a day, 7-days a week, 365-days a year. After you purchase and register your HP Care Pack, HP Services collects key system configuration information and inventories covered equipment to streamline troubleshooting and repair of any future server hardware problems.

General
Service Plan Type	Servers
Service Hours	24x7
Response Type	Onsite
Response Type	Repair / Replace
Coverage Area	1 to 50 miles of a Major Metropolitan Area
Coverage Starts	After Base Warranty
Coverage Period	1 year(s)
Service Included	Replacement
Service Included	Repair
Service Included	Maintenance
Service Included	On-site
Service Included	Web support
Service Included	Phone consulting
Timeline for Purchase	During Base Warranty
Service Included	Hardware replacement
Service Included	Technical support
Service Included	Parts
Service Included	Remote monitoring
Response Time	6 Hours
Contents	Service Plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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