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3-Year ACES 24x7 4 Hour Response Custom Extended Services for NV950

More From: Adtran

Item #: 7906041

Mfr. Part#: 1100302N7

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year ACES 24x7 4 Hour Response Custom Extended Services for NV950 - 1100302N7

Adtran Custom Extended Services (ACES) is a comprehensive and flexible installation and maintenance services program designed to protect your network from unnecessary downtime. With ACES protection, if something should go wrong with the Adtran equipment in your network, you are guaranteed immediate access to fully-trained, ready-to-assist technical experts.

This ACES plan provides 5-months of 7x24x4 service. You will receive telephone response from an Adtran ACES representative within 30 minutes of your call for support 24 hours a day 365 days a year. Coverage includes replacement of parts within four hours of the determination of an Adtran hardware failure.

General
Response Type	Replacement
Service Hours	24x7
Service Included	Technical support
Service Included	Replacement
Timeline for Purchase	During Base Warranty
Response Time	4 Hours
Service Included	Phone consulting
Service Plan Type	Enterprise Networking
Coverage Starts	After Base Warranty
Coverage Period	3 year(s)
Contents	Service documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	N/A
Warranty - Parts	N/A

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