Select Intellistation Models 4-year Onsite 9x5 Next Business Day - 69P9167
This SKU will be fulfilled Virtually via e-mail.
You must key this Service Plan as an SD doc type.
To process this order you must capture the customer e-mail address in the cmd14 notes.
The customer can expect fulfillment in 5 to 7 business days.
The customer will receive a letter as notification instructing them on how to register the service plan.
Should you have to process a return on this product, notify Process Control and Value Added Services.
This Service Pac provides four years of remote hardware problem determination and on-site hardware repair for select Intellistation workstations. Coverage is in effect Monday-Friday from 8 a.m. to 5 p.m. (excluding IBM holidays) with a service response level of the next business day. Go to http://www-918.ibm.com/SPL_SV.htm to reference the current list of supported models for this Service Pac.
Select Intellistation Models 4-year Onsite 9x5 Next Business Day - 69P9167
|
General
|
|
|
Service Plan Type
|
Workstations
|
|
Service Hours
|
9x5 (Excludes Holidays)
|
|
Coverage Period
|
4 year(s)
|
|
Service Included
|
On-site
|
|
Service Included
|
Parts and labor
|
|
Response Time
|
Next Business Day
|
|
Response Type
|
Onsite
|
|
Compatibility Notes
|
Go to link
|
|
Returns Policy
|
This product is subject to our return policy. Please see our complete return policy for details.
|
|
Warranty - Labor
|
N/A
|
|
Warranty - Parts
|
N/A
|
Select Intellistation Models 4-year Onsite 9x5 Next Business Day - 69P9167
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=375272#BVSecondaryCustomerRatings