1-Year Gold Tiered Support Extended Warranty Upgrade for Loader - EWGOLD1U-LDR
This service contract provides a 1-Year Gold Tiered Support extended warranty upgrade for Loader.
When your storage systems must be available around-the-clock and operations must be restored as rapidly as possible, Overland's Gold level support is the solution of choice.
Technical support is available 24 hours per day, 7 days a week, 365 days a year, including holidays. With onsite repair coverage, once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival within four business hours - this excludes recognized public and company holidays. Coverage also includes software maintenance for Protection OS on applicable products. Customers receive 24x7x365 access to Overland's technical support Web portal.
1-Year Gold Tiered Support Extended Warranty Upgrade for Loader - EWGOLD1U-LDR
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General
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Response Type
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Onsite
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Service Plan Type
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Enterprise Storage
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Coverage Period
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1 year(s)
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Service Hours
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24x7
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Service Included
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Technical support
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Service Included
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Web support
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Service Included
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Repair
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Service Included
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Software maintenance
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Response Time
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4 Hours
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Contents
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Service documentation
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Returns Policy
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Due to manufacturer restrictions, all sales on this item are final.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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1-Year Gold Tiered Support Extended Warranty Upgrade for Loader - EWGOLD1U-LDR
http://www.pcconnection.com/IPA/Shop/Product/Detail.htm?sku=6258782#BVSecondaryCustomerRatings