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3-Year HP CarePack 24x7 4 Hour On-Site Hardware Support for ProLiant DL580

More From: HP/Compaq

Item #: 5616664

Mfr. Part#: U4608E

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year HP CarePack 24x7 4 Hour On-Site Hardware Support for ProLiant DL580 - U4608E

This 3-Year 4-Hour 24x7 Same Day Hardware Support HP electronic CarePack provides support for the HP ProLiant DL580. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.

For issues that cannot be resolved remotely, an authorized HP Services representative arrives on-site within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Service Hours	24x7
Response Time	4 Hours
Coverage Period	3 year(s)
Response Type	Onsite
Response Type	Repair / Replace
Response Type	Phone Support
Service Included	Remote monitoring
Service Included	Repair
Service Included	Replacement
Service Included	Technical support
Service Included	Parts and labor
Service Included	On-site
Service Included	Hardware support
Service Included	Remote Support
Service Plan Type	Servers
Contents	Service plan documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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