3-year IBM Select ThinkCentre S and M Series and NetVista M and S Series Onsite 9x5x4hr Response

3-year IBM Select ThinkCentre S and M Series and NetVista M and S Series Onsite 9x5x4hr Response - 41L2734

IBM

This SKU will be fulfilled Virtually via e-mail.

You must key this Service Plan as an SD doc type.

To process this order you must capture the customer e-mail address in the cmd14 notes.

The customer can expect fulfillment in 5 to 7 business days.
The customer will receive a letter as notification instructing them on how to register the service plan.

Should you have to process a return on this product, notify Process Control and Value Added Services.

This warranty upgrade for select NetVista and PC 300PL desktop computers gives you three years of on-site coverage, 24 hours a day, seven day a week, with a four-hour response time. If the problem can not be solved using the 24-hour phone support, a service technician will be scheduled to arrive at your site within the time specified in your coverage. This ServicePac is only available for business customers.

Service is provided Monday to Friday, 8:00 a.m. to 5:00 p.m., the same business day for critical calls or next business day for non-critical calls. An IBM service technician will be dispatched within 4 hours, if necessary, following IBM remote technical phone support. For calls dispatched after 1:00 p.m. local time, the technician will arrive by the morning of the following business day. Go to http://www-918.ibm.com/SPL_DT.htm to reference the current list of supported models for this Service Pac.

General
Service Plan Type	Desktops
Service Hours	9x5 (Excludes Holidays)
Response Type	Onsite
Coverage Period	3 year(s)
Response Time	4 Hours
Service Included	Parts and labor
Compatibility Notes	Go to Vendor to reference the current list of supported models for this Service Pac.
Contents	Service plan
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	N/A
Warranty - Parts	N/A

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Ordering Information

Price: $148.25

Status: On Order
Est. Ship: Usually Ships in 2+ weeks
Item #: 187421

Mfr Part #:

41L2734

3-year IBM Select ThinkCentre S and M Series and NetVista M and S Series Onsite 9x5x4hr Response - 41L2734

IBM

Ordering Information

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