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1-Year Post Warranty HP CarePack 24x7 4 Hour Same Day Hardware Support for ProLiant ML570

More From: HP/Compaq

Item #: 5221911

Mfr. Part#: U4599PE

Availability: On Order

Est. Ship: Call for Availability

Overview

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1-Year Post Warranty HP CarePack 24x7 4 Hour Same Day Hardware Support for ProLiant ML570 - U4599PE

This 1-Year 4-Hour 24x7 Same Day Hardware Support HP CarePack provides post warranty support for the HP ProLiant ML570. Coverage includes remote problem diagnosis and support - HP Services uses electronic remote support tools to isolate the problem and facilitate resolution.

For issues that cannot be resolved remotely, an authorized HP Services representative arrives on-site within 4 hours after the customer's call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns covered hardware to operational condition, repairing or replacing components or entire units as necessary.

Coverage includes all required parts and materials. Established escalation procedures enlist specialized expertise from HP and selected third-parties.

General
Coverage Starts	After Base Warranty
Coverage Period	1 year(s)
Response Type	Onsite
Response Type	Repair
Response Type	Phone Support
Service Hours	24x7
Service Plan Type	Servers
Timeline for Purchase	During Base Warranty
Response Time	4 Hours
Service Included	Technical support
Service Included	Parts
Service Included	Remote monitoring
Service Included	Replacement
Service Included	Repair
Contents	Service plan documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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