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1-Year Software Upgrade Service - Category 11

More From: 3Com

Item #: 7576539

Mfr. Part#: 3CS-SWUPS-11

Availability: On Order

Est. Ship: Call for Availability

Overview

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1-Year Software Upgrade Service - Category 11 - 3CS-SWUPS-11

3Com's Software Upgrades Service includes feature enhancements, incremental functionality, and bug fixes for the product you purchase. Upgrades do not include separately orderable software releases. For 3Com voice products, the service includes minor releases that have a separate part number but does not include major voice software releases. As an example, a major release is a change from 1.0 to 2.0 and a minor release is a change from 1.1 to 1.2.

This standalone software upgrade offering, as well as software upgrades included in 3Com's bundled Express and Guardian Service packages, enable you to take advantage of incremental software functionality that is provided by new software releases. When you purchase Software Upgrades Service, you will be issued a contract number and password corresponding to your software entitlement. Use this number to download your software files, at your convenience, from the 3Com website.

This service offering is limited to software upgrades and does not include access to technical support or hardware. Along with the software, you are provided access to the documentation that provides installation instructions and a summary of the new features and problems that are addressed in that specific release.

The Software Upgrades Service has a one-year term with the option to renew in subsequent years.

General
Service Plan Type	Enterprise Networking
Service Hours	24x7
Coverage Period	1 year(s)
Service Included	Software upgrades
Service Included	New releases
Response Time	Same Day
Contents	Service documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	N/A
Warranty - Parts	N/A

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