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1-Year Basic 4-Hour Service Program for Low-Volume Scanners

More From: Fujitsu

Item #: 7309465

Mfr. Part#: CG01000-516401-V

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year Basic 4-Hour Service Program for Low-Volume Scanners - CG01000-516401-V

This Basic Onsite warranty upgrades your low-volume scanner's standard Limited Warranty to a full 12 months of onsite service. Coverage includes all spare parts, labor and travel for service of verified hardware failures. This plan helps you protect your investment and avoid unexpected repair costs.

If your scanner requires service, you are required to call Fujitsu's Technical Assistance Center (TAC) first to see if the issue can be resolved quickly over the phone. If TAC staff are not able to do so, a Field Service Engineer will then be dispatched according to this warranty's 4-Hour response time feature - a technician will be dispatched for an on-site service call for arrival within 4-hours. Service is available between 8:00 a.m. and 5:00 p.m. local time, excluding certain holidays - some exceptions may apply.

General
Service Plan Type	Scanners
Response Type	Onsite
Service Hours	9x5 (Excludes Holidays)
Coverage Period	1 year(s)
Response Time	4 Hours
Service Included	Parts
Service Included	Travel
Service Included	Phone consulting
Service Included	Labor
Service Included	Repair
Contents	Service documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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