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1-Year HP CarePack Hardware Return Service Post Warranty for LaserJet 2400 Printer Series

More From: HP/Compaq

Item #: 6339099

Mfr. Part#: UA185PE

Availability: On Order

Est. Ship: Call for Availability

A value-priced repair or replacement solution.

Overview

Specs

Reviews

1-Year HP CarePack Hardware Return Service Post Warranty for LaserJet 2400 Printer Series - UA185PE

This 1-Year HP CarePack post warranty provides Hardware Return support. This easy-to-use HP CarePack solution offers quality return-to-HP service with remote telephone support and offsite repair at an HP-designated repair center. One low price covers equipment repair or replacement, all parts, labor, and return shipment to you. A choice of service levels gives you flexible shipment options.

With remote problem diagnosis and support, HP Services professionals work with you to isolate hardware problems and help with product installation, configuration, setup and problem resolution. For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.

HP offers two alternatives for delivering your failed unit to the HP designated repair center: you deliver or ship the failed equipment yourself; or an HP-authorized courier picks up your failed equipment at your site and delivers it to the HP-designated repair facility (calls must be received before 12:00 p.m. local time for same-day pick-up).

An HP-authorized courier returns the repaired or replaced equipment to your location. Return shipment is by first-class ground transportation and usually takes 3-7 days. You may request accelerated delivery for the actual additional cost of the shipment.

This CarePack offers standard business hours coverage. Service is available 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays.

General
Coverage Starts	After Base Warranty
Response Time	Best Effort
Response Type	Repair / Replace
Service Hours	9x5 (Excludes Holidays)
Service Included	Depot Repair
Service Included	Remote Support
Service Included	Replacement
Service Plan Type	Printers - Multifunction
Timeline for Purchase	During Base Warranty
Coverage Period	1 year(s)
Contents	Service documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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