SupportNet Premium Services - Band 11 - ES-SN-S15
Ideally suited to organizations where quick response and rapid recovery are essential, Enterasys SupportNet is designed to provide you with the support you need to minimize network downtime, cost effectively. In addition to firmware upgrades, telephone and web support around the clock, you can take advantage of Enterasys’
logistics capabilities and receive advance replacement of parts within hours of identifying the problem, dramatically minimizing downtime without a major investment in inventory.
Advance replacement service response options are available to meet a full range of business and support needs. You select the delivery time that best matches your unique requirements—Enterasys SupportNet with next-business-day delivery or SupportNet Premium with around-the-clock delivery to achieve two- or
four-hour response times for your more critical network components.
SupportNet Premium Services - Band 11 - ES-SN-S15
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General
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Service Included
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Phone Support
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Service Included
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Web support
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Response Time
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Next Business Day
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Service Included
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Replacement
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Service Included
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Firmware upgrades
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Response Type
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Replacement
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Service Hours
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24x7
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Service Plan Type
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Enterprise Networking
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Contents
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Service documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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N/A
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Warranty - Parts
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N/A
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SupportNet Premium Services - Band 11 - ES-SN-S15
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