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1-Year ThinkPlus Onsite Repair 9x5x4-Hour Service for ThinkCentre NetVista

More From: Lenovo, Inc.

Item #: 5796933

Mfr. Part#: 41C9189

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

1-Year ThinkPlus Onsite Repair 9x5x4-Hour Service for ThinkCentre/NetVista - 41C9189

This 1-Year ThinkPlus onsite repair plan offers 9x5x4-Hour service. With this service plan, a service technician is scheduled to arrive at the customer's location to perform onsite repair within 4 hours after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.

Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.

The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.

General
Coverage Period	1 year(s)
Response Time	4 Hours
Response Type	Repair / Replace
Response Type	Onsite
Service Hours	9x5 (Excludes Holidays)
Service Included	Repair
Service Included	Labor
Service Included	Remote monitoring
Service Included	On-site
Service Included	Parts
Service Plan Type	Desktops
Compatibility Notes	ThinkCentre A50 8085 ThinkCentre S50 8090 ThinkCentre A51 8122 ThinkCentre A51 8131 ThinkCentre A50 8148 ThinkCentre A50P 8195 ThinkCentre A30 8199 NetVista 8311 ThinkCentre A50 8320 ThinkCentre A51p 8423 ThinkCentre A51 8425 ThinkCentre A51p 8427
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	1 Year
Warranty - Parts	1 Year

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