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3-Year ThinkPlus Onsite Exchange 9x5 Next Business Day Service for Monitors

More From: Lenovo, Inc.

Item #: 6872379

Mfr. Part#: 41K0554

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year ThinkPlus Onsite Exchange 9x5 Next Business Day Service for Monitors - 41K0554

This 3-Year ThinkPlus onsite exchange plan offers 9x5xNext Business Day service. With this service plan, a service technician is scheduled to arrive at the customer's location to perform an equipment exchange within the next business day after remote problem determination is completed. Service is available from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Parts and labor are included.

Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.

The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.

General
Coverage Period	3 year(s)
Coverage Starts	Day One
Response Time	Next Business Day
Response Type	Onsite
Service Hours	9x5 (Excludes Holidays)
Service Included	Equipment exchange
Timeline for Purchase	During Base Warranty
Service Included	Remote monitoring
Service Included	Labor
Service Included	Parts
Service Included	Maintenance
Service Plan Type	Monitors & Projectors
Timeline for Purchase	Time of Hardware Purchase
Contents	Service plan, documentation
Returns Policy	This product is subject to our return policy. Please see our complete return policy for details.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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