4-Year ThinkPlus On-Site Exchange 24x7x4-Hour Service for Select Monitors - 41C9216
This 4-Year ThinkPlus plan offers 24x7x4 Onsite Exchange service. With this service plan, a service technician is scheduled to arrive at the customer's location for to perform an equipment exchange within four hours after remote problem determination is completed. Service is available seven days a week, 24 hours a day, 365 days a year, including holidays. Parts and labor are included.
Hardware problem determination is performed to the component level. For components made by other manufacturers, the customer must provide the replacement part and this service plan will provide the labor to replace it. If a Technical Support Agreement with the manufacturer is available, procurement and cost of the replacement part may also be included.
The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This plan must be activated after purchase in order to use the service.
4-Year ThinkPlus On-Site Exchange 24x7x4-Hour Service for Select Monitors - 41C9216
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General
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Service Plan Type
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Monitors & Projectors
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Coverage Period
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4 year(s)
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Service Included
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Remote monitoring
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Service Included
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Equipment exchange
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Service Included
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On-site
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Service Included
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Parts
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Service Included
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Labor
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Response Type
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Replacement
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Compatibility Notes
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E54 6331
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Contents
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Service plan, documentation
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Returns Policy
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This product is subject to our return policy. Please see our complete return policy for details.
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Warranty - Labor
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4 Years
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Warranty - Parts
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4 Years
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4-Year ThinkPlus On-Site Exchange 24x7x4-Hour Service for Select Monitors - 41C9216
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