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3-Year IBM Onsite Exchange 24x7x4 IBM ServicePac for IBM TotalStorage SAN Switch 2005

More From: IBM

Item #: 5571312

Mfr. Part#: 29R5122

Availability: On Order

Est. Ship: Call for Availability

Overview

Specs

Reviews

3-Year IBM Onsite Exchange 24x7x4 IBM ServicePac for IBM TotalStorage SAN Switch 2005 - 29R5122

This 3-Year IBM ServicePac offers 24x7x4 Onsite Exchange service. With this service plan, a service technician is scheduled to arrive at the customer's location to perform an equipment exchange within four hours after remote problem determination is completed. IBM provides service around the clock, every day, including IBM holidays. Parts and labor are included.

IBM performs hardware problem determination to the component level. For non-IBM components, the customer must provide the replacement part and IBM will provide the labor to replace it. If IBM has a Technical Support Agreement with the manufacturer, procurement and cost of the replacement part may also be included.

The service period begins with the product warranty, and includes the original limited product warranty period. This service must be purchased with the product or at any time during the original product warranty period - the service cannot be prorated, refunded or transferred. This ServicePac must be activated after purchase in order to use the service.

General
Response Type	Onsite
Coverage Period	3 year(s)
Service Plan Type	Drives & Storage Hardware
Service Included	Parts
Service Included	Labor
Service Included	Remote monitoring
Service Included	Express exchange
Service Included	On-site
Contents	Service plan, documentation
Returns Policy	Due to manufacturer restrictions, all sales on this item are final.
Warranty - Labor	3 Years
Warranty - Parts	3 Years

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